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  • fi
  • We make customer management easy for you
  • Your CRM:
    • New customers
    • Product-centric
    • Centralization of customer information
    • Analytical management
  • Services
    • Melba CRM
    • Bank
    • Customer listening®
    • Lead acquisition
    • MelbAi
  • Customer service:
    • Calendar Jukka
    • IT2022 – Melba Digital
  • Company:
  • MD Blog:
  • Room
  • Privacy statement
  • fi
  • We make customer management easy for you
  • Your CRM:
    • New customers
    • Product-centric
    • Centralization of customer information
    • Analytical management
  • Services
    • Melba CRM
    • Bank
    • Customer listening®
    • Lead acquisition
    • MelbAi
  • Customer service:
    • Calendar Jukka
    • IT2022 – Melba Digital
  • Company:
  • MD Blog:
  • Room
  • Privacy statement
Melba Digital Oy > Services
Contact us

Service-oriented CRM house

A service-oriented CRM house means that we do many things for you. Let's building together a CRM system that works for you.

Customer relationship management, or CRM, consists of the company's information-generating operating methods, our smart services that support customer management, and of course CRM software.

We think about it the same way as you - the customer life cycle is the entity that needs to be managed.

CRM ohjelman käyttölitttymä
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Melba CRM

Browser-based crm software on a Finnish server, from which you can choose the features you want. It means ease and comfort of use.
You can also easily reach Melba Digital staff.

Bank

A bank for managing customer assets. You take advantage of the Bank's features in all our solutions. You won't get such a combination of information service and software anywhere else.

THE WHOLE IS
THE SUM OF ITS PARTS

In our opinion, customer lifecycle management (CRM) starts with long-term search and discovery.
But we're not always looking for new customers - as a rule, we're looking for growth opportunities from existing customers.
We have built a whole of software where each software is interesting in itself and solves a clear need. But the joint use of software provides a great opportunity for both managing existing customers and finding new customers.

Customer listening

Measuring and managing the customer experience is one of our most important services. We have a good coverage of measurement methods and technology.

Lead acquisition

The customer life cycle begins with finding a new customer. We have fine-tuned the pieces of the lead acquisition service concept.

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Helsinki, Finland

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